You can use the link "Forgot" in the home page to retrieve your password which will be mailed to you.
But if you have forgotten your "Secret Answer" too - you might need to send a mail request to UcanSupport@buckleyourshoe.com with your userid to get your password.

You will need to send a mail to UcanSupport@buckleyourshoe.com with your userid and the date you have uploaded your forms, also with a detailed description of the forms you have sent. The Application Number will be mailed to you.